Freight Forwarders Agents Rules
SRO 1222(l)12025Rules and amendments to rules
SRO 1222(l)12025 is a Customs SRO dated 11 July 2025, listed by FBR as "Freight Forwarders Agents Rules".
The text below was extracted automatically from the text layer of the official PDF. Line breaks and table layout may differ from the original, and where FBR scanned the paper and added a machine-read text layer, that layer can contain misread characters. Check the official PDF before relying on any wording or figure.
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Government of Pakistan
(Revenue Division)
Federal Board of Revenue
Islamabad, thel 1th July.2025.
NOTIFICATION
S.R.O.1222 (l)12025.- In exercise of the powers confered b.v section 219
Sales Tax Act, 1990, of the Customs Act, 1969 (lV of 1969), section 50 of thc
section 40 of the Federal Excise Act, 2005 and seclion 237 of the Income Tax
Ordinance. 2001 (XLIX of 2001), the Federal board of Revenue is pleased to
direct that the lbllowing further amendments shall be made in the Customs Rules,
2 I 9. lr'ere 2001 . r'vhich. as required b1' sub-section (3A) of the said section
previousll, published vide notification S.R.O. No.8l4(l)/2025 dated the 16'h of
Mav. 2025. namelv:-
In the albresaid Rules, after Chapter-XlVl, lbllowing new Chapter-XlVII
shall be added. namely: -
"Chapter XLVII
FREIGHT FORWARDERS LICENSING RULES
1207. Delinitions In this chapter, unless there is anything repugnant in
the sub-ject or context: -
serues as a contract ol (a) "airways bill" means a document which
carriage lbr goods shippcd b.v air, and is construed as a contract of
carriage between thc shipper and the airlirrestNV
committee (b) "dispute resolution committee (DRC)" means the
established under rule 1261 for resolving disputes;
(c)"e-commerce shipment" means goods/cargo handled through e-
ct:rrnnrerce's channcl b1'3PL.4PL. and 5l)l- manner:
(d)"freight forwarder" means a person or a company, as an agent,
concluding a contract r.vith a customer on freight lbmarding
services as logistic service provider relating to carriage.
consolidation. deconsolidation. storagc. handling of thc goods.
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packing or distribution of the goods. as r'vell as. ancillary and
advisory services in connection therewith;
(e) "freight forwarder association" an association collectively
representing the entire freight forwarding sector viz land, air. rail,
ol the aforesaid rneans of carriage. .., /o..un. or anl combination
dulv registered rvith the Directoratc General of l'rade Organizations
(DGI'O), Ministry of Commerce vide Trade organization Act- 2013.
and Trade Organization rules, 2013, such as l'}][:lrA (Pakistan
Internalional Freight Forwarders Association);
(1) forwarding service" means sen'ices involving organizing "freight
and coordinating the transportation of goods lionl onc location to
anothcr. acting as an intermediarl betu'ecn the shipper / consignee
and the carrier, as a logistics sen'ice provider (exercising due
diligence), and the handling tasks like carriage, consolidation,
deconsolidation, storage, handling of goods, as well as, ancillary
and advisory seruices in connection therewith, including but not
and limited to. Customs and llscal matters, and preparing
submission of documents relaling to the goods (Customs manif-est)l
(g) "form" means a Form in this chapter;
(h)"house bill of lading" means a document issucd by thc Freight
Fonrarder or a Non-Vessel Operating Common Carricr (NVOCC)'
spccilic individual 1cl the sh ipper/consignec, rcpresenting a
shipment within the larger cargo, each having its own set of terms
and conditionsl
a(i) "licence" means a Licence granted under this chapter to act as
freight forvvarder;
O "licensee" means a person or a legal entiqv to lvhom a licence is
granted under this chapter to act as a Freight Forwarder;
the a committee comprising of(k) "licensing authority" means
Customs Collector of Customs HQ (Exporls-IOCO), Collector ol
(Enlbrccmcnt). Karachi and Collector of Custon-rs JIAP' Karachi:
(l) "master bill of lading" nleans a document issucd bv the carier
(shipping line or airline) to the shipper or the fieight fbrw'arder'
serving as a contract of carriage of goods, against the entire
shipment, encompassing all individual consignments;
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person shall operate as fieight lonvarder 1208. Application'- (l ) No
unless licensed under these rules.
to obtain licence as lieight fbrwarder (2) Any person who seeks
shall make an application to the licensing authority on the lbrmat as set out
in l'orm-A along with the following documents with treasury challan
evidencing payment of five thousand rupees in favour of the Collector of
Customs, on account of application processing fee, which shall be non-
refundable. namell-:-
'Iax (a) National Numbcr (N'l'N):
partnership deed (b) copy of CNIC (in case of proprietorship),
registered with the registrar of firms, along with CNICs of all the
paftners (in case of partnership), certificate of incorporation Form
29, Form A or 3A (in case of a single member company, limited
liabilitl' parlncrship or a private limited, issued bv thc Sccurities and
Exchange Commission of Pakistan), as the case mal bel
(c)valid membership cerlificate issued by the lieight forwarder
association in accordance with Trade Organization Act, 2013 (II of
2013) and the rules made thereunder; and
(d)photograplis (4 x passport size) o1' proprietor in case of
proprietorship. all partners in case of partnership and all directors in
case of company.\y
An applicant is eligible to 1209. Eligibility to file an Application -
make an application with the liccnsing authority. subject to the lbllowing
conditions il' hc:-
(a) is a citizen of Pakistan, and/or the legal entity duly registered
under the relevant laws of Pakistan:
(b) is not belorv the age of 18 years at the time of filing of the
application:
(c) is having valid membership certificate issued by fieight forwarder
associalion in accordance with the Trade Organizations Act, 201 3
(ll of20l3) and the rules made thereunder; and
(d) demonstrates the existence ol- an insurance coverage (upon lvritten
instruction by the shipper/carrier).
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1210. Approval of License,- (l ) tJpon receipt ofapplication. the liccnsing
f ullllment olthe lbllor'r"ing, narnell':- authoritl, ihall issue license sub.jcct to
(a) the applicant fulfills the conditions fbr grant of licence under these
rules;
(b)deposits a sum of two hundred thousand Rupees as securitl' deposit
foi operating in one customs station and five hundred thousand
Rupecs as security deposit lbr operating in more than one customs
staiion, in the shape of Det'ense Saving Certificates, pledged to the
Colleclor of Customs; and
(c) execute a bond for ensuring good conduct and to fbllorv customs
rules and regulations.
(Exports-IOCO) shall be (2) 'l'he Collector of Customs HQ
responsible to receive applications lbr processing and maintain rccords ofthe
lreight tbrw arders.
1211. Licence and its conditions.- (1) The Licensing Authority may' on
these rules, grant a non- fulfilling all conditions under rule 1209 of
be t'"v o 1'ears which shall transferable licence fbr a period, initially for
renewable after every two years sub.iect to the follorving conditions. namell':-
\\ v\\! (a) the licence shall not be translerablc or sub-let and no licensee shall
the company, bring about a change in the composition of
proprietorship or firm. as the case may be;
(b) ihange of status of flrm fiom proprietorship to partnership to
.ornpuni' shall be allo',ved on submission of partnership deed dulr'
attcsicd b1' notary public on successful passing ol it.ttct'v'ieu or tcst
bl the or both b1 the nerv proprietor or partner. to be conducted
licensing authoriry or any oflicer authorized in this behalt-:
an (c) retirement of partner shatl be allowed on submission of
additional undertaking that the existing partner may take the
responsibitity of all previous and future acts of the company and
shall be responsible for payment of any outstanding govemment
dues accrued on the companl bclbre and afler rctirement of the
panner:
(d) iissolution of partnership shall be allou'ed on submission of
dissolution deed and an under taking that the person continuing the
firm shalt be responsible fbr the payment of all or an.v outstanding
govemment dues accrued in thc name and title ol'the tlrm:
(c) Ihange olstatus of firm 1ionl proprietorship / panncrship to limited
.un,1ion, or changes oldircctorship in case o1'a conlpan)' shall onlv
b.v the Securities and Iixchange be allowed if duty approved
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Commission ol Pakistan:
(1) in case of death of an individual licensee, the licence may be rc-
issuecl to his legal heir if he lulfllls the requisite criteria under the
taw. The new licensee shall execute a fresh bond for the purposel
the however. the licensing Authority may allow the transl'er of
security deposit held in the name of the dcceased licensee to the
name o1' new licensee subject to adjustnrent of the liabilities
attached to such deposit;
Provided that sub.iect to such additional conditions as the licensing
authorify- may impose, the licence may be renewed for a period of
the last ten years and no five years, ii it has remained valid for
criminal proceedings have been initiated or pending against the
licensee;
(e) in case the licence is lost or damaged, a duplicate copy thereof ma)'
be issued on a written request by the licensee, duly supported by
damage and on the documentary cvidence regarding loss or
payment of'lee of'five thousand rupees
1212. Renewal of Licence - (1) An application as set out in Fornr-
B for the renewal of licence shall be made to the licensing authoriry nvo
months before its expiry. along with the following documents: -
transactions in capacity of a frcight\ (a) proof of undcrtaking
t- lorwarder; and
renewal I'ee. which shall be rupees ten (b) proof of payment of the
thousand for renewal of licence for a period of five years
if it (2) Thc licensing authority mav refuse to rene\\'' the licence
llnds that -
(a) the licensee has failed to apply for the renewal of licence
within the prescribed time;
(b) the licensee has become insolvent or bankrupt or is involved
in cases o1'tax liaud or criminal cascs. established through
conviction under an1' larv for the time being in lbrce;
(c) the licensee is declared to be of unsound mind by a competent
court or medical authoritY;
(d) thc Iicensee had viotated any applicable lar'v including the
provisions of thc Cusloms Act. 1969 and the rulcs made
thcreunder: and
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under these rules; (e) the licensee has been revoked
1213. Authorization to sign and submit documents on behalf of
the Licensee.- A licensee may authorize not more than threc permit
holders, per Customs Station to sign customs documents on his behalf'
Licensee shall apply to the 1214. Issuance of Permits - (1). The
licensing authoritl' as set out in Form-C lilr the grant of Custonrs pernlit
1o such clcrks as he/she cmplol,s lbr transacting busincss at the custonls
Station such as Custom House, Seaport. Airport. I{ail Station or Land
Customs Station.
stamp of rupees fift,v. (2) Such application shall bear a court-fee
accompanied by three passport size phobgraphs of the persons whose
permits are applied for.
has been sought. musl at (3) The person lbr whom the permit
and shall be valid\l least have(4)passedA customsinter examinationpermit shall andnot holdsbe transl-erablea valid CNIC.
only 1br the person in I'avor of rvhom it rvas issuecl.
\) pa)'ment ol'rupecs one (5) A custonts permit shall bc issued on
thousand and shall be valid lbr two ycars. unlcss suspendcd or earlier
revoked in accordance with these rules.
'[he licensee shall apptl' fbr the renewal of the customs permit (6)
issued in f-avor of his clerk at least one month prior to its expiry. duly
accompanied r.vith a rcnewal fee o['rupees five hundrcd.
authority (7) The licensee shall immediately intbrm the licensing
in case the senrice of any permit holder is terminated, where after, the
licensee shall surrender the permit with the licensing authorit.v fbr
cancellation.
revoked or suspcncled (8) A customs permit shall be liable to be
at an)' time by the Licensing Authoriry" tor any irrcgularitl, misbehavior or
1br any other reason lbr which a licence may be revoked or suspended.
be carried by the person to (9) The customs permit shall always
u,hom it has been issued and shall be produced befbre the relcvant ofllcer
of customs. on demand.
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,
acts ofany person (10) The licensee shall be responsible for allthe
holding a Customs permit on his behalf.
shall: 1215. Responsibilities of Licensee.- (l) A Licensee
the cargo owner and the (a) act as an intermediary between
carrier;
take reasonable measures ln (b) cxercise duc diligence and
the pertbrmance of lieight ibrwarding services;
goods, maintaining (c) affange inland transportation of
exporter/transpoft efl'ective communication with the
companies so as to ensure that the goods are timell'
delivered to the PorVairPort;
transportation in a situation where (d) rnanage multimodal
the gJods are required to be delivered to the destination
through sea. land andlor air route, simultaneously;
o1- the (e) negotiation of freight rates on behalf
exporter/importer lv ith the carriers:
N
ncoessary to optimize (1) cor-rsolidaling shipments when
costs and efficiencY;
\ and warehousing facility for the goods (g) arranging storage
u'hen required by the exporter/imporler; V as and
documents related to all shipment (h) prepare and process bill of activities, iniluding issuing their own house
lading/airwaY bill;
manifest as co-loaderl (i) upload cargo
issuance of Delivery Orders and managing FCL' LCL' 0)
Air, Sea Land and Rail ShiPments:
(k) manage/untlertake e-commerce logistics through 3PI-
('l'hirJ Party I-ogistics). 4PL (fburth Party Logistics) and
5PL (Fifth Party t-ogistics) manner/serviccs; and
the (l) responsible to carry out his scrvicc according to
exporter's instructions. as agreed. and as per the correct
iniormation provided bv the consignor or consignee'
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1216. Dispute Resolution Mechanism.- ( I ) For the purpose ol'anv
dispute requiring rcsolution. thcre shall be a dispulc resolutiotl committcc
(DRC) ro be constituted b) the Pakistan International Freight Fonr arders
Association (PIITFA).
(2) The DRC under sub-rule (l ) shall comprise such representatives
as the PIFFA may determine.
(3) Upon receiving a rT,ritten complaint rvith supporling
clocumentation, thc DRC shall issue noticcs to the conccmed parties r'vithin
seven days, requiring their replies within ten days.
(4) A hearing shall be scheduled within five days after receipt
of all replies.
(5 Thc DRC shall resolve thc dispute amicably' and issue )
decision within fltleen days of the hearing.
(6) A report regarding settlement of disputes through DRC
shall be submitted to the Collector of Customs HQ @xports-IOCO).
(7) If the dispute is not resolved by the DRC within thirtv da1"s
from the date of the complaint, the matter shall be brought in appeal befbre
the Customs Dispute Resolution Committee (CDRC) consisting ol the\
following, namely:
Chairman ( a) Collector Export (HQs) -
( b) Additional Collector of Customs (Enlorcement)
Member:
( c) Chairman/Member PIFFA-South Zone Member; and
( d) Chairman/Member of PIFFA-Nofih Zonc - Mcmber
(8) The CDRC shall convenc its meeting at Customs llouse.
Karachi fbr hearing the parties including online hearings where necessary
w ith recorded justilication.
(9) In respect ofthe notices, hearings, proceedings and decisions.
the CDRC shall fbllou,the same timelines as are applicable to the DRC.
(10) The appeal by the CDRC constituted under sub-rule (8) shall
be decided through a speaking order.
( I 1) Whcre an1'part) is aggricvcd bl decision in appcal undcr sub-
Page 9
rule ( l0), it may opt to challenge the decision bclore the competent court
of law in accordance with the applicable laws.
(12) Any freight fbrwarder or licensee. aggrieved by any decision
aor order of thc licensing authority denying. revoking or suspending
licence under this chapter, may prel'er an appeal as set out in lbrm-D along
with a copy of thc impugned order and grounds o1'appeal. r'vith the Chief
Collector of Customs (Exports-IOCO) within sixty days of the passing ol'
such decision or order.
case ofa violation ofthe conditions ofLicence - 1217, Action in
(1). l-he licensing authority may revoke or suspend a licence or permit of
any' lieight lbrrvarder lbr the follorving reasons:-
(a) the licensee has made or cause to be made, in any application
lbr any license or permit under this chapter, or report iiled with
in light the customs. any statement which was, at the time and
was made' f'alse or of the circumstances under which it
misleading s'ith respect to an,v material lact or has omitted to
state in any such application or report;
the11' (b) the ticensee has been convicted at any time ibr larceny,
robbery, extortion, forgery, counterf'eiting, fiaud'
embezzlement, fraudulent conversion, or
"on."ul*"n1, misappropriation of fu nds;
(c) the 1i&nsee has knowingl.v employed or continues to employ
any individual u'ho has been convicted ofany ol'fence referred
to under clause (b);
forrvarding (d) the licensee has. in the course of its fieight
business. with thc intent to defiaud, in an,v manner, will{ull-v
and knor,vingly dcceived, mislead or threatened any client or
prospective clienl;
(c) violotion by the lioensee of any provisions of the rules'
orders passed regulations. notifications, instructions or
thereunder;
(0 aiding or abetting any individual, firm or company' as the case
ma1,be, fbr violation olany provision of these rules; -
ol (-e) n"glig"n." and ineffrciency ofthe licensee in the discharge
his,/her obligations;
an1 (h) attempl by the licensee to inlluence the conduct of
employee on the customs house. customs station, port or
airport by the use ol fbrce, intimidation. duress, bribery or by
olltring an1' special inducement or gi11; and
(i) the lice'nscc's prcvitlus perlbrmancc has not becn satisl'actory
or has t.tot bce n truc to the customs.
Page 10
licence under Sub-Rule (1)' the (2) In case of revocation of
Licensing Authority after issuing show cause nolice to the licensee. tbrl'eit
the rvhole or parl of the securitl' deposited b1' the licensee under rule 1210
fr>r the settlement o1'anl outstanding ducs. Whercas. in case ilthe securitl
deposit is not lbrf-eited, it shall be rctumed to the concerncd person r'r'ithin
six months fiom the date of revocation or surrender of licence.
action (3) The licensing authority may, in case where immediate
is considered necessary against the licensec. suspend his licence lilrthu'ith
altcr rccording rcasons in u,riting pcnding thc flnal action under thc rulcs.
(4) The licence shall stand revoked immediatelf if the licensee:
(a) is declared insolvent or convicted by a court of law;
(b) fails to apply for renewal of licence after three years lrom
the last renewal:
(c) liles an application seeking canccllation of liccnce:
(d) lails to renew' membership with PIFFA; and
(e) cancellation/Suspension of PIFFA membership by its
executive committee.
\
1218. Training and Capacity Iluilding. - Frcight liorrrarding
agents shall be rcquired to underlake mandatory annual training program
from the Customs Academy of Pakistan. Pakistan Customs Academl' shall
carry out the training in coordination rvith the Pakistan Inlemational
Freight Forwarders Training Institute. Failure to attend the mandatory
training without sulficient cause ma)r lead kr suspension o1'license.
12I9. Transitional Provision - Existing freight lbnvarders
operating at the time of commencement of thcse rules shall appll lbr
licensing under these rules within six months of this notification.
1220. Penalty for Non-compliance - Any licensee tailing to
comply'with these rules shall be liahle to penaltics as prcscribcd under the
Customs Act, 1969 and may lace suspcnsion or revocation ol liccnce as
well as WeBOC ID.
1221. Multimodal Licensing Rules - l'hese rules shall also be
applicable to the multimodal fieight foruarding sector.
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Form-A
[see rulc 1208]
Application for Grant of Freight Forwarder Licence
To"
.The I-icensing Authoritl
Subject Application for Crant of Freisht Forwarder Licence
Sir / Madam.
I, the undersigned, hereby apply for the grant ofa Freight Forwarder
Licence under the Freight Forwarders (Multimodal) l,icensing Rules'
I submit the fbttowing particulars fbr your kind consideration:
1 . Name of Applicant (IndividuaUCompany/Firm):
2. Nature of Legal EntitY:
(Proprietorship / I'}artnership / Company)
3. Registration Details:
NTN Number:
S'f ItN (if applicable):
CNtC No. (lor indiv iduals/parlners)
4. Busincss Add ress:
5 Phone No.: Email:
6 Proof of Valid MembershiP:
(Membership Certificate of Freight Forwarder Association. e g'. PIFFA)
Attached: [YcsAio]
(for individuals/pa rtners/directors): 7 Educational Quatification
8 Experience in Freight Forwarding (ifany):
9. Treasurt Challan No. and Date:
I)efosited Its. vide Challan No. . dated
l0.Security Deposit (upon approval):
[ ] Its. 200,000 tbr one Customs Station
I I i{s. 500,000 for countryu'ide operation
I l.Insurance Coverage Evidence:
Attached: IYes,No]
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12.Other Attachments:
Documcnts (Form 29, Form . Copy of CNIC / Parrnership Deed / SECP
A/3A)
. Four (4) Passport Size Photographs
Declaration:
I hereby declare that the infbrmation provided above is true and correct to the
best of my knowledge and belief, and that I shalt abide by the Customs Act,
1969, and all rules and regulations made thereunder.
Date:
Place:
Signature o1'Applicant:
Name:
Designation:
Form- li
[sec rLrlc 12121
\{
Application for Renewal of Freight Forwarder Licence
To.
1'he Licensing Authoritl
Sub.iect : Apnlication for Renewal of Freisht Forwarder Licence
Sir.
m.v-' Freight Foru'arder I. the undersigned. hereby appl.v tbr the renewal of
I-icence bcaring [.iccnce No. issued on and expiring on
I submit the fol lowing documents/intbrmation:
1 Proof of Freight Forwarding Activities:
(Attach supporting documents such as contracts. bills of lading. delivcry
orders.)
2. Proof of Payment:
Rs. 10.000 Treasury Challan No dated _. lbr
(Renewal Fee).
l)
Page 13
3. Proof of Continuing Membership with Freight Forwarder
Association (e.g.' PIFFA):
Attached: IYes/No]
4. Any Changes in Legal Status:
I f Yes. details
(Attach SECI'} approval and other documents if applicable )
5. Declaration:
I hereby declare that there is no pending criminal or insolvency case
of againsime/us and that all information provided is correct to the best
my knowledge.
Date: _
Place:
Signature of ApPlicant:
Name: ...... -........
Designation: --
Form-C
[see rule 1214( I )]
Application for Issuance of Customs Permit for Clerk/Employee
To,
The Licensing AuthoriryNN\ \,1 Sub.ject: Aprrlication for Issuance of customs Pernrit for clerk/Emolovee
Sir.
I. the undersigned, on behalf of N{/s
(Name of Licensee/Freight
F-orwarder)" Licence No hereby apply lbr the issuance of a
Customs Permit for the fbllowing cle rk/employee engagecl by us lbr transacling
business at Customs House / Port / Airport / Station:
I . Name of the EmPIoYee:
2. Father's Name:
3. CNIC Number:
4. Date of Birth:
5. Educational Qualification:
(Minimum: tIighcr Secondary School Certificate)
Page 14
6. ResidentialAddress:
7. Designation in the ComPanY:
8. Nature of Duties to be Performed:
9. Passport Size Photographs Attached:
[ ] Yes (Three Photographs Enclosed) - l0.Court Fee Stamp (Rs.50) Affixed:
[]Yes
1 I .Declaration:
I herebl' declarc that the above-named emplo",-ec is of good character and
integritl,, possesses the requisite qualilication, ancl is bcing nominated b1
us to transact business at Customs Flouse/Porr/Airport/Rail Station. I
undertake full responsibility fbr the acts and conduct of the employee
concemed.
Date:
(.. Place:
Signature of Licensee/Authorized Signatory:
Name:
Designation:
Official Seal:
Fo rm-D
fsce rulc l2l9l
Form of Appeal
To,
The Chief Collector of Customs (Exports & IOCO),
Customs House. Karachi.
Sub.ject: Appeal Aeainst Order of Licensins Authoritv
Sir.
I. the undersigned. hereb.v pref'er an appeal under Section [Insert Section] o1'the
F reight Forw'arders (Multimodal) Licensing Rules against the decision/order
dated passed by the Licensing Authoritl'
'l'he particulars olthe appeal are as fbllows:
l. Name of Appellant (Licensee/Applicant):
2. Licence/Permit Number (if any):
L4
Page 15
3. Date of Impugned Order:
4. Grounds of ApPeal:
(Attach a separate sheet if necessary.)
5. Relief Sought:
6. Attachments:
. Copy of the impugned order
. Supporting documents
7. Declaration:
I declare that the facts stated above are true to the best of my knowledge
and belief.
Date :
Place:
Signaturc of Appellant:
N anrc
Designation
1 ( 7)il&1']/2025l[C. No.
(Ch. Rizwan B hir ir)
Secretary' (Lar.r' & Procedure)
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